leadership

Clients come in all shapes and sizes. Some clients are “difficult” while others make you say, “I wish all of our clients were like you.” Unfortunately, we remember the difficult ones because of the challenges they presented, whether it was their unreasonable ‘center of the world’ demands or the general stress they caused us. For engineering professionals, these can be one-off clients who only need your services for a specific scenario or repeat clients who have the potential to be long-term relationships with an assortment of different projects over years. Each has its own unique opportunities when it comes to repeat business.